| Return
Policy : Home
Important:
All returns and exchanges must be received within 30 days starting from
the day the customer received merchandise. No exceptions!
Shipping
address:
Gyver
Solutions
4427
Candlewood Street #PMB-143
Lakewood,
CA 90712
Refunds:
No
refunds on used housings/faceplates/etc. Product must be the the original
packaging.
If
the customer has any dissatisfaction with our products they have the option
to receive a refund.
Shipping
cost will not be refunded.
Procedure:
Ship
merchandise back to Gyver along with a copy of the invoice and a statement
indicating the customers request for a refund. Upon receiving the returned
merchandise, Gyver will reimburse the customers at the adjusted amount
after merchandise is returned. Refunds will take from 5 to 10 business
days to process.
YOU
CAN ALSO USE PAYPAL MONEY BACK
PayPal
Money Back Guarantee
Exchanges:
Gyver
will exchange merchandise upon the customers request.
Procedure:
Ship merchandise back to Gyver along with a copy of the invoice and the
item number(s) in which the customer would like an exchange. Upon arrival,
Gyver will ship out the new item. If the value of the new item is
above
or below the value of the original item, adjustments will be made accordingly.
Defective
products:
Gyver
will exchange for all defective merchandise.
Procedure:
Ship
merchandise back to Gyver along with a copy of the invoice and a brief
statement indicating the defective nature of the merchandise. Upon arrival,
Gyver will verify the defect. If defective, Gyver will exchange the item.
Shipping
Policy:
If
you make your orders after 12pm pacific time, Most orders ship within 72
hours
on the next business day.
Please note,
orders are normally shipped within 72 hours on the next business day that
an order is placed
regardless
of time of day the order was placed. Some orders could take up to 6 days
to ship if an item has
to be special
ordered due to the high volume of sales. This applies to all shipping options.
It
would very depending on the location. But it would take approximately 3-10
days by USPS Ground. Normal delivery time is 4-7 business days. Priority
Mail (2-4 days) and Express Mail (1-2 days) are also available at an additional
cost. Shipping rate is adjusted by USPS depending on the weight. If you
want to receive the merchandise faster, you will need to pay for the additional
shipping charges.
There's
no shipping on Saturdays, Sundays and Holidays.
Privacy
Policy:
Gyver
is committed to protect your privacy. We use the information we collect
about you to process orders and to provide you with the most enjoyable
shopping experience.
When
you place an order, we need to know your name, e-mail address, billing
and shipping addresses.
This
information is necessary to process and complete your order and to notify
you of your order status. We want to improve your shopping experience by
using your purchase patterns to provide merchandise that might be of interest
to you.
We
also monitor customer traffic and site usage to help us develop the design
and layout of our store. Gyver does not sell, trade or rent your personal
information to others; however, Gyver may provide aggregate statistics
about our customers, sales traffic patterns, and related site information
to
reputable third-party vendors, but these statistics will not include any
personal identifying information.
Gyver
may release account information when we believe, in good faith, that such
release is necessary to (i) comply with law, (ii) enforce or apply the
terms of any of our privacy policy or (iii) protect the rights, property
or safety of Gyver, our users, or others.
By
using our Web site, you consent to the collection and use of this information
by Gyver. If we decide to change our privacy policy, we will post those
changes on this page so that you are always aware of what information we
collect, how we use it, and under what circumstances we disclose it.
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