Return Policy : Home

Important: All returns and exchanges must be received within 30 days starting from the day the customer received merchandise. No exceptions!

Shipping address:
Gyver Solutions
4427 Candlewood Street #PMB-143
Lakewood, CA 90712

Refunds:
No refunds on used housings/faceplates/etc. Product must be the the original packaging.
If the customer has any dissatisfaction with our products they have the option to receive a refund.
Shipping cost will not be refunded.

Procedure:
Ship merchandise back to Gyver along with a copy of the invoice and a statement indicating the customers request for a refund. Upon receiving the returned merchandise, Gyver will reimburse the customers at the adjusted amount after merchandise is returned. Refunds will take from 5 to 10 business days to process.

YOU CAN ALSO USE PAYPAL MONEY BACK
PayPal Money Back Guarantee

Exchanges:
Gyver will exchange merchandise upon the customers request.

Procedure: Ship merchandise back to Gyver along with a copy of the invoice and the item number(s) in which the customer would like an exchange. Upon arrival, Gyver will ship out the new item. If the value of the new item is
above or below the value of the original item, adjustments will be made accordingly.

Defective products:
Gyver will exchange for all defective merchandise.

Procedure:
Ship merchandise back to Gyver along with a copy of the invoice and a brief statement indicating the defective nature of the merchandise. Upon arrival, Gyver will verify the defect. If defective, Gyver will exchange the item.

Shipping Policy:

If you make your orders after 12pm pacific time, Most orders ship within 72 hours on the next business day. 
Please note, orders are normally shipped within 72 hours on the next business day that an order is placed
regardless of time of day the order was placed. Some orders could take up to 6 days to ship if an item has
to be special ordered due to the high volume of sales. This applies to all shipping options.
It would very depending on the location. But it would take approximately 3-10 days by USPS Ground. Normal delivery time is 4-7 business days. Priority Mail (2-4 days) and Express Mail (1-2 days) are also available at an additional cost. Shipping rate is adjusted by USPS depending on the weight. If you want to receive the merchandise faster, you will need to pay for the additional shipping charges.

There's no shipping on Saturdays, Sundays and Holidays.

Privacy Policy:

Gyver is committed to protect your privacy. We use the information we collect about you to process orders and to provide you with the most enjoyable shopping experience.
When you place an order, we need to know your name, e-mail address, billing and shipping addresses.
This information is necessary to process and complete your order and to notify you of your order status. We want to improve your shopping experience by using your purchase patterns to provide merchandise that might be of interest to you.

We also monitor customer traffic and site usage to help us develop the design and layout of our store. Gyver does not sell, trade or rent your personal information to others; however, Gyver may provide aggregate statistics about our customers, sales traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include any personal identifying information.
Gyver may release account information when we believe, in good faith, that such release is necessary to (i) comply with law, (ii) enforce or apply the terms of any of our privacy policy or (iii) protect the rights, property or safety of Gyver, our users, or others.
By using our Web site, you consent to the collection and use of this information by Gyver. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.