GyverGear.com >> Company Policy
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Return Policy: 
Important: All returns and exchanges must be received within 60 days.

Shipping address:
Gyver Solutions
4427 Candlewood Street #PMB-143
Lakewood, CA 90712

Refunds:
If the customer has any dissatisfaction with our products the customer has the option to receive a refund. Shipping cost are not refundable.

Procedure:
Ship merchandise back to Gyver along with a copy of the invoice and a briefstatement indicating your request for a refund. Upon receiving the returned merchandise, Gyver will refund the amount of the merchandise. Refunds will take from 5 to 14 business days to process.

Exchanges:
Gyver will exchange merchandise upon the customers request.

Procedure:
Ship merchandise back to Gyver along with a copy of the invoice and the item number(s) in which the customer would like an exchange. Upon arrival, Gyver will ship out the new item. If the value of the new item is above or below the value of the original item, adjustments will be made accordingly.

Defective products:
Gyver will exchange all defective merchandise.

Procedure:
Ship merchandise back to Gyver along with a copy of the invoice and a brief statement indicating the defective nature of the merchandise. Upon arrival, Gyver will exchange and reship the item.

Shipping Policy:

Most orders ship within 8 to 72 hours on the next business day of receiving order. You will receive a email notification of any delay or cancellation of your order due to a item being out of stock or sold out.

Please note, orders are normally shipped within 8 to 72 hours on the next business day regardless of time of day the order was placed. Some orders could take up to 6 days to ship if an item has to be special ordered. This applies to all shipping options.

Shipping will very depending on the location. But orders take approximately 3 to 7 days by USPS. Normal delivery time is 3 to 7 business days. Priority Mail (2 to 4 days) and Express Mail (1 to 2 days) are also available at an additional cost. Shipping rate is adjusted by USPS depending on the weight.
If you want to receive the merchandise faster, you will need to pay for the additional shipping charges.

We do not shipping on Saturdays, Sundays and Holidays.

Privacy Policy:

Gyver is committed to protect your privacy. We use the information we collect about you to process orders and to provide you with the most enjoyable shopping experience. When you place an order, we need to know your name, e-mail address, billing and shipping addresses. This information is necessary to process and complete your order and to notify you of your order status. We want to improve your shopping experience by using your purchase patterns to provide merchandise that might be of interest to you.

We also monitor customer traffic and site usage to help us develop the design and layout of our store. Gyver does not sell, trade or rent your personal information to others; however, Gyver may provide aggregate statistics about our customers, sales traffic patterns, and related site information to reputable third party vendors, but these statistics will not include any personal identifying information.
Gyver may release account information when we believe, in good faith, that such release is necessary to (i) comply with law, (ii) enforce or apply the terms of any of our privacy policy or (iii) protect the rights, property or safety of Gyver, our users, or others.
By using our Web site, you consent to the collection and use of this information by Gyver. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

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02/09/09